At Simpay, we have 5 attributes we live every day that guide our business decisions, who we choose to partner with, and the processes we follow to deliver excellence to our customers and agents.
Let’s break them down and see.
Simpay's 5 Core Values
We say what we mean and we keep our word. Period. We hold ourselves to a very high moral standard. And considering the horror stories we’ve heard from agents, we believe Integrity should be at the top of any agent’s “shopping list” when evaluating a new ISO partner.
#2 PERSONAL EXCELLENCE
Our team members are talented and work hard to maintain their edge. They are not satisfied with delivering “okay” results. If it’s not “awesome,” they’re not satisfied.
#3 TENACIOUSLY GET IT DONE
If we don’t know something, we figure it out. Or we find someone for you to talk to who does. Every day we get smarter than yesterday. We don’t stop till everything’s working the way you need it to.
#4 TEAM PLAYER
It’s tough being in the field every day. You’re making sales and service calls 10 hours a day. And you’re probably living way too much out of your car. With Simpay, you’ll have a team of technicians and sales support people standing by to lend you a hand. From crafting a proposal to programming a menu, Simpay is a true and trusted partner.
#5 FUN, POSITIVE ATTITUDE
Let’s face it. Would you prefer to work with a humorless tech-head or a bright-voiced person ready to help? And who’ll maybe crack a joke or listen as you tell a story about the merchant you just called on who dropped his pizza crust on your shoes.